Email (primary)
Incidents, install failures, defects, and security reports.
tech@gopebble.com →Support policy for Pebble Sonar on Google Cloud Marketplace. Pebble (MyPebble, Inc.) provides all customer and technical support for this product. Google Cloud Support does not troubleshoot Sonar itself.
Incidents, install failures, defects, and security reports.
tech@gopebble.com →New deployments, architecture review, and GPU vendor overlay planning.
Request a demo →Install steps, prerequisites, and post-deploy checks.
Subject line:
Sonar 1.0 / <GKE project or cluster> / <one-line symptom>
| Product | Pebble Sonar 1.0 (track 1.0) |
|---|---|
| Vendor | MyPebble, Inc. |
| Listing | marketplace/details/pebble/sonar |
| Install | Install guide |
We can still advise on these topics.
sonar-v1 / sonar-power-profiler not shipped through the listingCopy this block into the first email:
Google Cloud billing account / Marketplace entitlement (if known):
GCP project ID:
GKE cluster name + region/zone:
GKE version:
GPU vendor + SKU (e.g. NVIDIA L4 / H100, AMD MI300X):
DCGM or AMD metrics exporter installed? (yes/no + namespace):
Sonar namespace + Helm/Marketplace release name:
Sonar version / image digests (kubectl -n <ns> get deploy -o yaml | grep image:):
Deploy path: Marketplace UI | Terraform | helm CLI
Symptom + UTC timestamp:
Then attach:
Helm CLIkubectl -n pebble-sonar-v1 get deploy,po,svc,pvc,job,cm,sa
kubectl -n pebble-sonar-v1 describe deploy,po
kubectl -n pebble-sonar-v1 logs -l app.kubernetes.io/component=watcher -c sonar-v1 --tail=200
kubectl -n pebble-sonar-v1 logs -l app.kubernetes.io/component=prometheus --tail=100
kubectl get events -A --field-selector type=Warning --sort-by=.lastTimestamp | tail -50
Installed from GCP Marketplace
kubectl -n <NAMESPACE> get application <APP_NAME>
kubectl -n <NAMESPACE> get deploy,po,svc,pvc,job,cm,sa
kubectl -n <NAMESPACE> describe deploy,po
kubectl -n <NAMESPACE> logs -l app.kubernetes.io/component=watcher -c sonar-v1 --tail=200
kubectl -n <NAMESPACE> logs -l app.kubernetes.io/component=prometheus --tail=100
kubectl get events -A --field-selector type=Warning --sort-by=.lastTimestamp | tail -50
Redact Hugging Face tokens, kubeconfigs, and customer model names if required by your policy.
| Topic | Where |
|---|---|
| Prerequisites (GPUs, DCGM, Application CRD) | Install guide |
| Helm install (NVIDIA / AMD) | Install guide |
Opt-in annotation sonar.pebble.io/probe-opt-in | Install guide |
| Post-install checks / Adminer | Install guide |
| Marketplace app name + namespace commands | Install guide |
| Docs index | Docs home |
Quick health check after deploy:
Helm CLIkubectl -n pebble-sonar-v1 get pods
kubectl -n pebble-sonar-v1 logs -l app.kubernetes.io/component=watcher -c sonar-v1 --tail=50
Installed from GCP Marketplace
kubectl -n <NAMESPACE> get pods
kubectl -n <NAMESPACE> get svc <APP_NAME>-adminer
kubectl -n <NAMESPACE> logs -l app.kubernetes.io/component=watcher -c sonar-v1 --tail=50
The watcher should be Running. Profiler Jobs start only after a workload template is annotated and rolled out; a run can take hours. That is expected, not an outage. Marketplace resource names are prefixed with your application name (for example <APP_NAME>-adminer).
Email tech@gopebble.com with subject
Sonar security. Do not file public GitHub issues for vulnerabilities in unpublished or customer images.
We aim to acknowledge security reports within one business day.
Marketplace installs are pinned to image digests. They are not upgraded in place.
To pick up a patch on track 1.0 (1.0.1, …), deploy the new listing version or run
helm upgrade with the new chart version as in the install guide.
We publish release notes on the listing and in this repository when a new publishedVersion ships.
| Document | URL |
|---|---|
| Terms of Service | gopebble.com/terms |
| Privacy Policy | gopebble.com/privacypolicy |
| Software license (this packaging repo) | Apache-2.0 |
Google Cloud Marketplace terms still apply to procurement. Product support is solely Pebble’s responsibility under the Marketplace Vendor Agreement.